Dear Sir / Madam,

Currently am I living in the Netherlands and enjoy watching your videos. Recently I have bought a NAS Synology DS920+ and enjoying it so far.
The only bump on road for me and what quite frustrating is. Is that when I install “Plex Media Server” from the package Center or through the website itself from Plex. Each time I open Plex Media Server I get an error when opening Plex Media Server “No soup for you! You do not have access to this server. This message plus the hours, I have spent to researching it to solve it. Let me too nowhere and is quite frustrating. That is the reason I wanted to contact you, because you are far more experienced than me and maybe you know the answer to this problem.

Could you please help me and guide me through process, what I should do? Thank you for reading this email and your time. I have also attached a screenshot of what I see when opening Plex Media Server with this email.

Discuss: Synology DS Video NAS Phone App Review <br><iframe width='560' height='315' src='https://www.youtube.com/embed/27nZyfnDonc' frameborder='0' allow='accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture' allowfullscreen></iframe>

Where Are the Synology Play and Standard Series?
Yes, as fantastically clickbaity as the title might well suggest, there is simply no other way to put it. Where are the Synology PLAY and Standard ser

6 guys need to edit video as a team using premiere pro with pretty big files (some clips are 6 or more hours long). We have DS 3613 xs with two extensions all filled with 8TB drives and connected with 10G. It is too slow likely due to media cache files stored on nas. CPU is often saturated. Question - would change to DS3617Xs and installation of some (4?) SSDs make big difference in access to cache files ? Or better we switch to FS3600 which we also may have with SAS drives, but no SSDs. In other worlds low cost update or high end rental? Or other solution?

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Hi Rob
Thank you for offering to help people with queries. It’s a very welcome service you are offering. I want to purchase a NAS but would welcome some guidance.
My partner enjoys writing scripts and making films. We have recently got a BlackMagic 4K Cinema Camera so expect the data storage needs to increase along with the size of the video editing projects. I do a bit of editing as well mostly of old home videos and both of us have a considerable number of digital photographs.
I was going to build my own NAS from an older video editing PC and got as far as buying two WD 12TB NAS HDDs, a Fractal case and a Noctua fan for the old motherboard but after reading several articles about power consumption and noise, I’ve decided a purpose-built NAS device would be better.
I was thinking of getting a Synology 1520+ DiskStation, using the two HDDs already mentioned and buying three more. Is there any advantage of getting a 5 bay over a 4 bay, other than its just got more storage capability?
Virgin Media is our internet provider. We have their Hub 3 router which is pretty good and from that we have used 3 of the 4 ethernet sockets to run Cat6 cable to my desktop PC, my partner’s desktop PC and to a 4-way 1Gb switch located behind the TV for the Virgin V6 cable box (for Netflix, YouTube etc) and a Denon Receiver (for Internet Radio etc).
The only things we have wireless are our mobile phones and a printer. I would like to get the printer on a wired network if possible as it does have an ethernet socket.
The NAS would almost certainly be located in the same room as the Broadband router. Do you think our home network would be better if I purchased a separate switch rather than using the router to connect everything together? Or would it be better to use the NAS as the network ‘centre’? Or doesn’t it make any difference? And is there any advantage getting a 10GbE switch? None of our current devices have 10GbE networking capability but I wouldn’t mind getting 10GbE network cards for the two PCs if that gave an advantage.
I hope this makes sense. Thanks very much for your help.
Kind regards
Dean

Hi,

I own a NAS Synology DS118 and would like to use Synology Surveillance Station for my outdoor camera’s. Recently I bought Nest Outdoor camera’s and they are now connected to my router through Netgear ORBI RBK13 (WiFi extender system). The camera’s are outside the WiFi range of my router.

When adding the IP camera from Synology Surveillance Station, these camera’s are not recognised (neither via ONVIF). I believe I need to allocate them to a certain port, but from the Nest app, I only can see the IP address (no port assigned to it). Unfortunately I can not configure the port from the Nest app. Can you please advise me how to proceed? Thank you in advance for your help.

Regards,
Hauw.

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I want a NAS, or something, that is hard wired to my computer and that I can easily upload/download files to without it being through my internet. Basically a server, where the home base of files are accessible on a computer at the ready and don't need to be downloaded to the computer to use them. And then all the normal nas features, but that's the main one. Is there a NAS that does this. I really do not want to have to learn how to use a server and do this, as I am not very knowledgeable when it comes to networking.

Thanks

Hi Robbie
I need some advice , by the way love your videos very interesting
I have the Synology 918+ 8gb Ram a few questions I would like your opinion on if I could, I basically use it just for running Plex , (lots of 4K content) , would I see much benefit from increasing the Ram to 16gb also wondering the same thing about the ssd cache is it worth it or not
The Main thing I need advice on is I need to increase my storage , while getting bigger drives is one option it is expensive here in Australia and then I have the spare hard drives of witch I already have 2 from my last upgrade
I was considering the expansion unit , but their is so many confusing options on getting it and then the people that say yes get it are divided and say never create 1 volume using the expansion unit if , it fails you lose you whole volume
Others say you should create a second volume
I’m looking for somebody’s option that I trust if there is another solution let me know perhaps utilising the USB slots
Also I read that you ship overseas and the cost might be surprising if you think the expansion unit is the best option please give me your best price shipped to Sydney Australia
Thanks
Gary Poole