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Jellyfin Transcode

#1
First, thank you for your help. You got me set up with my NAS and I'm appreciated. Videos were wonderful.
That said, here is my predicament
NAS: Terramaster F5-221 (8Gb added RAM)
Issue: Jellyfin Hardware Transcoding doesn't seem to work and still runs CPU at 100 percent with any 4k movie.
I use my Xbox Series X as my media player of choice because it's my livingroom hub effectively. The Jellyfin App is just a webwrapper. That said... it's not the best supported. However, I don't mind transcoding down where needed. My biggest issue is that when I run items even when transcoding seems set up as advertised... my CPU runs at 100 percent. I'm trying to run VAAPI. I get same results on my PC through web (which I expect and I use to test.) Do you know what might be the issue here? Thank you in advance.
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#2
It looks like you are trying to transcode 4K. This CPU might be too weak for that task. You could convert videos into smaller resolutions to avoid transcoding live.
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