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Drive tray stuck

#1
I have just purchased a new DS1522+ and prior to permanently setting it up was running through various tutorials. I removed a drive tray and drive to simulate a drive failure intending to check the process through. This is when things went wrong.

Having removed the drive from the tray I pushed the tray back in but had not refitted the drive securing strips, the drive tray went too far in and it now firmly stuck. I can now see drive securing strips hit a couple of raised lugs in the back of the DS to stop this happening.

Has anyone else been this daft and sorted it out. I guess I can probably cut through the tray and release it but that is far from my plan.

Any good ideas welcomed, I don't need beating up about this, I have already beat myself up enough.

Thanks
Steve
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#2
If you switch the NAS off and remove the other drives, can you not get access to the end of the tray and remove it that way ?
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