Synology DSM software glitchy update - Backup Fail DS220+

[Enquiries]

Hi,

After watching your videos i took the plunge and purchased a DS220+ and followed along with the setup and all have been working fine for months, along came an update from Synology Version: 7.1.1-42962 Update 1, and now my auto backup fails.

would you have any ideas? ive reached out to synology and rased a ticket but a couple of days and no reply, along with allot of forum searching.

i will pop a copy of the ticket i have raised with synology.

[Symptoms]
Hello, I received an error email today to say that the backup had not completed


the backup error reads, Back Up Status Failed (The operation failed please signin to DSM again and retry)


i have signed in and rebooted etc all to no avail, I hope you can help

[Steps to Reproduce]

Home >> Update and Restore >> Configuration Back up >> Backup now

in advance thank you for your time

Stephen

[ed]

Update: "Two minutes before your reply, the ticket was updated with check the spelling on the admin account, as the error log shows Admin, but the default is admin. No capital A

Seems strange to me Admin had worked for close to 2 years but now its admin , but none the less it's now working.

Thank you again"