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NAS buying suggestion for research group?

#1
Hi,
I am from a research group with about 12 people, looking for a NAS with about 250 TB space and potential scalability. We are looking at Synology RS4021xs+ (DSM) and TS-h2483XU-RP (QTS-hero). It seems both are good models with enough space. Synology is said to be more user-friendly, while QNAP has more powerful hardware and flexibility.

But we do not have much actual experience with NAS, so not sure which brand or system would be a good fit. Could anyone help us with some comments or suggestions in terms of long-term performance, reliability, or functionality?

Thank you so much.
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