07-26-2023, 10:30 PM
I have a DS416+ with 4x 10TB disks at a remote location that I use for backing up my main NAS.
Yesterday, while backing up, the NAS went offline. I have rebooted the NAS and the router several times, and I have tried the attach the unit to another ethernet network but it cannot log on. I have tried different cables and each of the 2 ethernet ports. The router's list of attached devices never shows the NAS, although the NAS ethernet LEDs are flashing away. Any ideas?
If there is a hardware problem with the DS416+ ethernet, can that be replaced?
Thanks in anticipation
Martin Owen
Yesterday, while backing up, the NAS went offline. I have rebooted the NAS and the router several times, and I have tried the attach the unit to another ethernet network but it cannot log on. I have tried different cables and each of the 2 ethernet ports. The router's list of attached devices never shows the NAS, although the NAS ethernet LEDs are flashing away. Any ideas?
If there is a hardware problem with the DS416+ ethernet, can that be replaced?
Thanks in anticipation
Martin Owen