04-27-2023, 07:30 PM
Hello - My Terramaster F5-221 (TOS 4.2.40) has just "for no reason" deleted its plex media server database (meta data, artwork, credit detection all lost). I say for no reason because yesterday it was fine and I came back today and its all empty (no libraries or anything). The NAS does do a scheduled power down for a few hours overnight, but this has been fine for months.
In order to over come this issue going forward. I think i need to backup the \Volume #1\user\plex\ folder 1) please can you confirm i need the whole folder structure form here doen 2) to restore the server, is it as simple as stop service and paste over the top of this folder 3) im struggling to use an automated backup tool to get to that folder as im not able to access this far down the user folder structure - any ideas?
Thanks for any and all advice.
In order to over come this issue going forward. I think i need to backup the \Volume #1\user\plex\ folder 1) please can you confirm i need the whole folder structure form here doen 2) to restore the server, is it as simple as stop service and paste over the top of this folder 3) im struggling to use an automated backup tool to get to that folder as im not able to access this far down the user folder structure - any ideas?
Thanks for any and all advice.