Asustor Flashstor Gen 2

[Enquiries]

Just received the Asustor Flashstor Gen 2 and installed 64GB of ECC ram. The system only shows 32GB after booting and I also see a person that wrote to Redit and had the same problem in Australia. Did you happen to fully populate the memory? Also I'm not happy with the power connection. I moved the NAS to the side to check ports while initializing and it crashed.

[ed]

Thank you for sharing your experience with the Asustor Flashstor Gen 2. It seems like you're encountering a couple of issues with the memory and the power connection. Here are a few things to check and consider:

Memory Issue
If the system is only recognizing 32GB of the 64GB RAM, there could be a few potential causes:

Faulty RAM Module: Ensure both memory sticks are properly seated in their slots. Try reseating them to ensure they are properly connected.
Slot Compatibility: Double-check the manual or Asustor’s documentation to ensure the memory is being installed in the correct slots, as some systems might require specific slots to be populated first for dual-channel operation.
Firmware Update: Check if there’s a firmware update available for the Asustor Flashstor Gen 2, as the issue might be related to the system not fully recognizing the memory without the latest BIOS/firmware.
ECC Support: Ensure that the installed RAM is supported by the NAS. Some systems may have limitations when it comes to using ECC RAM, even though it's installed.