Pluggable USB’2.5GBe adaptor

[Enquiries]

Hi, when looking at your screenshots - https://nascompares.com/answer/synology-...t-adapter/ - my exact same 'Plugable' device IS now seen (power cycle).  But I cannot actually use it though as I can't connect through it.  The device does work, as I've put it into a USB slot in the PC and a Laptop and it does connect. I'm hoping that you can tell me what I'm doing wrong before I return it.
Many thanks
David

[ed]

Yes, article has been updated now https://nascompares.com/answer/synology-...t-adapter/