Changed port 8080 and can no longer connect

[Enquiries]

I was watching your videos on how to setup the Qnap ts-464 NAS system. In video 6 you were very emphatic about changing port 8080.... so I did. Now I can't connect to the server using my web browser. What do i do?

[ed]

Don’t worry—this is a common issue, and it’s easily fixable! When you changed the default 8080 port for accessing your QNAP NAS, the system now expects you to use the new port number to connect. Here's how to resolve the issue:

Steps to Reconnect to Your QNAP NAS:
Use the New Port Number in the URL:

When connecting via your browser, include the new port number in the address. For example, if you changed the port to 8085, you would connect like this:
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http://<NAS_IP>:8085
Replace <NAS_IP> with the IP address of your NAS (e.g., 192.168.1.100).
Check Qfinder Pro:

If you don’t remember the new port number, download and run Qfinder Pro from QNAP’s website. This tool scans your network for QNAP devices and displays their details, including the new web interface port.
Reset to Default Settings (If Necessary):

If you still cannot connect and the new port number is unknown:
Press and hold the reset button on the back of the NAS for 3 seconds. This resets the admin account password and network settings but does not affect your data. The default web interface port will revert to 8080.
Clear Browser Cache:

If you’re sure the port number is correct but still can’t connect, try clearing your browser cache or using a different browser.
Next Steps:
Once you regain access, ensure the new port is correctly forwarded on your router/firewall if you plan to access the NAS remotely.
Note down the new port number to avoid confusion in the future.